Browse through questions about your matches in the following categories:

Or go back to the main FAQs.

Preferences

Preferences

Can I specify certain ethnicities in my Match Preferences?

Of course! There is an option in your Match Preferences that allows you to set your ethnic preference.

Do you offer Mutual Matching Percentages?

We do not currently offer Mutual Matching Percentages. However, you can learn more about a match’s Preferences by viewing the “Compatibility” section of his/her profile.

How can I see which members are currently online?

Visit the Search page, then check the “Online Now” check box to only see members who are currently online. You can also see members online when looking at your Activity. A green circle will appear on a member’s profile card, showing that he/she is online.

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How do I edit my default search criteria?

Your default search criteria is always based on your Match Preferences. You can modify your search at the top of the Search page or in the Refine Search fields. If you don’t save your Match Preferences, your original match defaults will come up the next time you visit ChristianMingle.

How do I search by new members only?

On the Search page, you can filter your search results by Newest, Last Online, Closest, and Match %.

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I only want to view members who have photos. How do I do that?

At the top of the Search page, click on the check box that reads “Profiles with Photos Only.” This will modify your search results to show only members who have uploaded a photo. You can also set this in your Match Preferences so that all future searches will only show members with photos.

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What do the Match Percentages mean? How do you calculate?

Match Percentages are a calculation of how compatible we think you might be with another member. They are based on your personal Match Preferences as well as the information you include in your profile.

Why do I get matches outside of my chosen Preferences?

Our first priority is to send you matches based on your Match Preferences. However, we sometimes like to offer up our own suggestions for members you might also find intriguing, so we’ll pass those matches along to you as well. Part of finding that “special someone” is having an open mind. You never know until you take a look!

 

Secret Admirer

Secret Admirer

Can I change my “Secret Admirer” choice for a particular member?

You absolutely have the right to change your mind! When viewing a particular member’s profile, you can alter your choice by clicking again on Yes, No or Maybe options. You can also accomplish this from the “Secret Admirer” Results page located in the top right of the “Secret Admirer” page under the Browse tab.

How do I change my preferences for the “Secret Admirer” option?

You can change the “Secret Admirer” preferences by clicking on the gear icon in the top right of the game page or also as a link within your Account Settings. You can control the age range and location of your “Secret Admirer” matches.

What happens if I say Yes to a member in the “Secret Admirer” game?

If you indicate you want to be a “Secret Admirer” by choosing Yes to a member, we will send him/her an email that contains your profile, prompting him/her to then choose Yes, No or Maybe. If he/she clicks Yes, you will both receive a “YY” email notification. Mutual “Secret Admirers” make excellent matches, so take advantage of this helpful feature!

What is “Secret Admirer” and how does it work?

Our “Secret Admirer” feature is a fun, risk-free way to show a member you’d like to connect. When you become a “Secret Admirer,” the member who has caught your eye will only find out if the interest is mutual. Otherwise, your “Secret Admirer” status remains a secret, so no harm, no foul!

Here’s how it works:

We show you compatible members based off of your Match Preferences.
1. Click “Yes” and we’ll secretly find out if that member is interested in you.
2. Click “No” and we won’t show you the member’s profile again in “Secret Admirer” or in your “Your Matches.”
3. Click “Maybe” if you’re not sure and would like to decide later.

Additionally, any time you view a profile, you can click Yes, No or Maybe on a potential “Secret Admirer” and we’ll go through the same process.

Will I really be anonymous as a “Secret Admirer”?

ChristianMingle will not let another member know if you’ve said Yes, No or Maybe to him/her as a “Secret Admirer” unless you both say Yes.

 

Favorites

Favorites

How do I access my “Favorites”?

You can access your “Favorites” by clicking the “Favorites” link in the dropdown menu from your Profile thumbnail located in the top right corner of any page.

How do I remove a member as one of my “Favorites”?

If you want to remove a “Favorite,” go to your “Favorites” list, then click on the highlighted star in that member’s profile square. The star will not be highlighted anymore and that member is no longer a “Favorite.”

If I “Favorite” a member, will he/she know?

If you “Favorited” a member from “Browse,” he/she will not be notified.

What happens when I “Favorite” a member?

Your “Favorites” list is a great way to bookmark a member so that you can give the choice some thought and come back to interact later. Throughout the site, you have the option to “Favorite” a member by clicking the star icon on his/her profile and profile card. The member will then appear on your “Favorites” list, but will not receive any notification.

 

Search

Search

How can I see which members are currently online?

Visit the Search page, then check the “Online Now” check box to only see members who are currently online. You can also see members online when looking at your Activity. A green circle will appear on a member’s profile card, showing that he/she is online.

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How can I tell when a member last logged into ChristianMingle?

To see when a member last logged in, click on that member’s profile. There, you will see the Last Logged In field, which will show when he/she last logged in.

How do I edit my default search criteria?

Your default search criteria is always based on your Match Preferences. You can modify your search at the top of the Search page or in the Refine Search fields. If you don’t save your Match Preferences, your original match defaults will come up the next time you visit ChristianMingle.

How do I search by new members only?

On the Search page, you can filter your search results by Newest, Last Online, Closest, and Match %.

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What if my search doesn’t yield any results?

We want you to have a fulfilling ChristianMingle experience, so here are four tips for the best results:

1. Check your search parameters to make sure they aren’t too restrictive
2. Widen your search mile radius
3. Clear any filters
4. Check your spelling

What’s the best way to search the ChristianMingle member database?

We recommend that you begin browsing with a default search, which will sort by our newest members according to your set Match Preferences. You can then use the refinements located above and on the left hand side of the Search page to narrow down your search results.

Our advanced search function allows you to comprehensively browse based on elements that matter to you most in a potential mate – personal qualities, professions, entertainment tastes, hobbies, and much more. That way we can help you find the ideal match! You can search based on all or some of the following criteria:

• Denomination
• Location
• Body Type
• Photos
• Online Members
• Ethnicity
• Keywords such as your church’s name
• And more…

 

Hiding/Blocking Members

Hiding/Blocking Members

Can I unblock a ChristianMingle member after blocking him/her?

Yes. You can review your Blocked Users list located on the dropdown list from your Profile thumbnail in the upper right hand corner of any page. There, you can see if there are members you have blocked. If you would like to unblock a member, find that member on the list and press the Unblock icon in the top right of his/her profile square. You will once again be able to communicate with that member and he/she will be able to find you during a search. Remember, if you have blocked a member for a particular reason, give some serious thought to any change of heart and make sure that you truly want to resume communications.

How do I remove/block a member or match with whom I no longer wish to communicate?

You can remove or block a member in two ways:

1. In your Inbox on the left of any message sent by a member will be a circle with a line through it that will block that member from seeing your profile. Click on that circle.
2. Click the More icon (…) underneath a member’s profile photo and select “Block Member”

How do I report another member?

We want you to have a safe and enjoyable experience on ChristianMingle. To that end, you can report a member for suspicious activity, content, inappropriate messages, harassment or any other abusive behavior aimed at you or another member on the site. There are two ways to report:

1. In your Inbox on the left of any message sent by a member will be a circle with an exclamation point inside. Clicking on that circle will lead you to an online form you will need to fill out.
2. Click the More icon (…) underneath a member’s profile picture and select “Report.” You will be sent to a page where you can fill out an online report.

By using the “Report a Concern” link, we can more readily and accurately identify the account in question. The evidence you provide will allow us to take appropriate administrative action.

How does ChristianMingle find fake profiles? What do they do with them?

Our goal is to make every experience on ChristianMingle a positive one. Occasionally, people create fake profiles, but be assured we keep a sharp eye out for profiles that lack consistency, honesty and realism. We have invested in numerous cutting-edge technologies that help us with this. Plus, our diligent Customer Service team personally reviews every profile. Just as important however, we encourage our members to let us know when they’ve come into contact with someone who seems disingenuous or unpleasant. If we do identify what appears to be a fake or fraudulent profile, we delete it immediately. Please contact our Customer Service team if you have any questions.

Will a member be able to see my profile after I block him/her?

A member can’t see your profile if you block him/her. Only your past messages in his/her Inbox will be visible to that member.

 
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