Find God's Match for You

Delight yourself in the LORD and he will give you the desires of your heart. - Psalms 37:4

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We hate to have you wait for an answer from our customer care staff, so we have listed here the answers to some of our most frequently asked questions.

I can't log into the site. Would you offer me some troubleshooting tips?
  1. Make sure that you are entering in your email address and not your username.
  2. Make sure you are using the correct password. If you entered it incorrectly three times, you may have locked your account. Please wait two hours and try again.
  3. Reset your password if you are unsure of the password you are using. Click here if you have forgotten your password.
  4. Try clearing your cache. To do this, do the following:
    1. When using INTERNET EXPLORER 9:
      1. All at the same time, select the following keys: CTRL+SHIFT+DELETE
      2. Make sure and select the following items:
        1. Temporary Internet Files, Cookies, History, Downloaded History, and Form Data.
      3. Click on DELETE.
      4. Close the browser window.
    2. When using FIREFOX 5:
      1. All at the same time, select the following keys: CTRL+SHIFT+DELETE
      2. Make sure and select the following items:
        1. Browsing & Downloaded History, Form & Search History, Cookies, Cache, Active Logins, and Site Preferences
      3. Click on CLEAR NOW.
      4. Close the browser window.
    3. Once your cache and cookies have been cleared, you should be able to login. Please open your browser, visit http://christianmingle.com/member_login.html
    4. Enter your EMAIL ADDRESS and PASSWORD to login.
I have reset my password, but I still am not able to log in to the site. Can you help me?
  1. If you entered it incorrectly three times, you may have locked your account. Please wait two hours and try again.
  2. If you are still having trouble, please fill in the contact us form below describing the trouble you are having and indicating the following information so that we can ensure we match you with the correct account:
    1. Full Name
    2. Location on the profile
    3. Birthday
I am told when registering that there is already an account on ChristianMingle.com with my email address attached. Has someone else used my email address?
  1. Most likely, you already have an account with us under your email address. Click here to reset your password. Once you have reset your password, you can log on and update your account.
What is the difference between a free guest account and a paid subscription?
  1. Free Guest Account: You have joined our site as a free guest. We are glad to have you with us. With a free guest membership you may create your own profile, add photos, search and browse through the profiles, send and receive smiles and cards, read original posts on the message boards, and view the calendar of events.
  2. Paid Subscription: Once you become a subscribing member you will be able to take advantage of everything listed in the paragraph above, plus all of the communication tools (email, instant messaging, chat rooms, and message boards. To subscribe, log into your account and click on the “Upgrade” link at the top of the page.
How do I manage the email notifications I receive from this site?
  1. You can manage the number and frequency of your email notifications by logging into your account and clicking on the link "Your Account" from the top of the main page and then selecting "change preferences" from the "email preferences" section. Here you can subscribe or unsubscribe from any email notification we send.

Do you have a question or comment? Use the form below to send us an email.
Our customer care staff is here to help.

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Christian leaders are saying...

Christian singles often struggle to find marriage partners outside of the church. Now with the popularity of online dating there is a place where one can extend their network. What Christian singles are looking for is a combination of the safety and security of the church with the expanded reach of the internet. I know Christian Mingle is the only place where these two spheres coexist. I would recommend this site to any and everyone that is looking for wholesome relationships.

~Jonathan Youssef, International Director, Leading The Way

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